Privacy Policy / 私隐政策

Last updated / 最后更新:2026年6月

1. Who We Are / 关于我们

This website is operated by Auraliu International Limited, a company registered in Hong Kong (“Auraliu”, “we”, “us”). We are the data user responsible for the personal data collected through auraliu.com.

本网站由在香港注册的 Auraliu International Limited(以下简称”Auraliu””我们”)运营。我们是通过 auraliu.com 收集的个人资料的资料使用者。

For any privacy-related enquiry, contact: privacy@auraliu.com

如有任何与私隐相关的查询,请联系:privacy@auraliu.com

2. What Data We Collect / 我们收集哪些资料

We collect personal data only when you provide it to us or when it is necessary to deliver our services:

我们仅在您主动提供、或为提供服务所必需时收集个人资料:

  • Enquiry and contact forms / 查询及联系表单:name, phone number, email address, and the content of your message / 姓名、电话号码、电邮地址及您的留言内容
  • Orders and payments / 订单及支付:billing details required to process a purchase. Card payments are processed by Stripe; we do not store your full card details on our servers / 处理购买所需的账单信息。银行卡支付由 Stripe 处理,我们的服务器不存储您的完整银行卡信息
  • Cookies / 小型文字档案:functional cookies necessary for shopping cart and language preferences only. We do not use analytics or advertising trackers / 仅使用购物车及语言偏好所必需的功能性 Cookie。我们不使用分析或广告追踪工具

3. How We Use Your Data / 我们如何使用您的资料

We use your personal data to respond to enquiries, process and fulfil orders, provide customer support, and comply with legal obligations. We collect only data that is necessary and not excessive for these purposes.

我们使用您的个人资料以回应查询、处理及履行订单、提供客户支持,以及遵守法律义务。我们仅收集为上述目的所必需且不过量的资料。

We will not use your personal data for direct marketing without first obtaining your consent.

未经您事先同意,我们不会将您的个人资料用于直接促销。

4. Sharing and Transfer / 资料共享与转移

We share personal data only with service providers necessary to operate the website and process payments (such as Stripe). These providers process data on our behalf and under confidentiality obligations. As an internationally operating company, your data may be processed outside Hong Kong; where this occurs, we take reasonable steps to ensure an adequate level of protection.

我们仅与运营网站及处理支付所必需的服务提供商(如 Stripe)共享个人资料。该等提供商代表我们处理资料并受保密义务约束。作为一家国际化运营的公司,您的资料可能在香港以外处理;如发生此情况,我们将采取合理措施确保足够的保护水平。

5. Data Retention and Security / 资料保存与安全

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. We implement reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

我们仅在为实现收集目的所必需、或法律要求的期间内保存个人资料。我们采取合理的技术与组织措施,保护个人资料免遭未经授权的访问、丢失或滥用。

6. Your Rights / 您的权利

Under the Hong Kong Personal Data (Privacy) Ordinance, you have the right to access and to request correction of the personal data we hold about you. We will respond to such requests within 40 days. If you are located in the European Union, you may additionally have rights of erasure, restriction, and data portability under the General Data Protection Regulation.

根据香港《个人资料(私隐)条例》,您有权查阅并要求更正我们持有的关于您的个人资料。我们将于 40 日内回应该等请求。如您位于欧盟,根据《通用数据保护条例》(GDPR),您可能另享有删除权、限制处理权及资料可携权。

To exercise any of these rights, contact privacy@auraliu.com.

如需行使上述任何权利,请联系 privacy@auraliu.com。

7. Changes to This Policy / 政策变更

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the date of revision.

我们可能不时更新本私隐政策。最新版本将连同修订日期发布于本页。